User Tags

Organize your users with tags — colored labels that help you group people by team, role, or any other criteria.

Creating Tags

From the admin dashboard, go to the Tags section and click "Create tag." Each tag has:

• Name — a short label (e.g., "Engineering", "Marketing", "Management")
• Color — a visual color for the tag badge

Assigning Tags

Assign tags from the Tags tab. Expand a tag with the user-assignment button, search the user list if needed, then select users to add or remove them from that tag. Assigned users appear as small labels under the tag card.

Using Tags in Chat

Tags can be mentioned in group chats from the @ autocomplete. Selecting a tag inserts @{tag name}, for example @{Backend Team}. All current members of that chat with the tag receive a mention notification. Plain @name always refers to a user, so tags and usernames with the same name remain distinct.

Use Cases

• Teams — tag users by team ("Design", "Backend", "Sales") for easy group mentions
• Roles — tag by role ("Manager", "Contractor", "Guest") for visual identification
• Location — tag by office or timezone for organizational clarity