User Tags

Organize your users with tags — colored labels that help you group people by team, role, or any other criteria.

Creating Tags

From the admin dashboard, go to the Tags section and click "Create tag." Each tag has:

• Name — a short label (e.g., "Engineering", "Marketing", "Management")
• Color — a visual color for the tag badge

Assigning Tags

Open any user's profile from the user list and assign one or more tags. Tags appear as colored badges next to the user's name throughout the messenger.

Using Tags in Chat

Tags can be mentioned in group chats using the @ symbol, just like individual users. When you type @ followed by a tag name, all users with that tag receive a notification. This is useful for reaching a group of people without mentioning each one individually.

Use Cases

• Teams — tag users by team ("Design", "Backend", "Sales") for easy group mentions
• Roles — tag by role ("Manager", "Contractor", "Guest") for visual identification
• Location — tag by office or timezone for organizational clarity